The Nikon Emergency Room Again

I've never had any serious problems with my Nikon gear, but after the expensive repair on my 24-70, I had some other issues.

First, the sun shade of the 24-70. When I put the lens in my camera bag, no matter whether it's on the body or not, I put the sun shade on the lens in reverse. Which is actually the position that most people have their sun shade in when they're shooting, but that's a whole different matter. The thing is that in the reverse position it didn't lock any more. I'd still hear the click when I put it on, but it didn't actually lock and as a result it fell off constantly when I took it out of the bag or whenever I walked around with it with the sun shade in the reverse position. Nikon Service Center said they couldn't fix it. It was normal wear of the sun shade. I ended up buying a new one that locks a lot better, but still not as good as my other lenses.

The non-stick sun shade

Then the D800. Great camera, love it. Super sharp, giant files, awesome quality. If it works. A couple of times the D800 just froze. The green light on the back of the camera would go on and not go off anymore. Whenever that happened, none of the controls worked. At first I thought I just needed to wait for the gigantic files to be written to the card, but that wasn't it. For a while I thought it was the cold, but then again it wasn't really that cold - the coldest it got was maybe -10C. They don't know what it is, and they are keeping the camera to run some tests.

The little joystick that broke off

One of the first things I bought for the D800 is the MB-D12 battery grip. I don't like the small size of the D800 and I prefer all my bodies to feel more or less the same. And I like to use the vertical release button and the extra battery is nice as well. But pretty soon on our Antarctica trip I lost the little joystick on the MB-D12. Don't know what happened - whether it just fell off or got stuck behind a piece of my clothing or broke off in my camera bag. I never found the little joystick again. Problem was that there was now an opening in the grip that showed electronics. When you're on a trip that includes plenty of sea spray and snow, that's not what you want. I ended up using some Duct tape to close the opening. The missing part has been ordered.

The zoom lens that didn't want to zoom

And then there's the 70-200. Remember the zoom ring that got stuck on my 24-70? Same thing happened with my 70-200. Well, not exactly the same because it didn't get stuck at 50mm, that would be really strange, but it just got harder and harder to twist it. In cold weather it was the worst, and I even messed up the rubber ring that goes around it trying to zoom in or out. Needless to say that's another item I left at the emergency room.

That's it? No, if only. I had three bodies that I used extensively for over a month, and I wanted the sensors to be cleaned. I'm an NPS member, so they do it for free, and Dutch people like free things. They told me I could wait for the sensor cleaning so that I could take at least some gear back home. After about 15 minutes one of the surgeons came out to tell me that something had happened. Something bad. When cleaning the sensor of the D3s, they scratched the sensor. They had to order a new sensor...

Let's hope I've had my share of gear problems by now and that 2013 will be smooth and without repairs.

AF-S 24-70/2.8 to the Emergency Room

Something weird happened to my 24-70. On the Wildlife Bootcamp in Spain last month I first noticed that the zoom ring was not moving as smoothly anymore. I thought it was probably the weather and didn't pay much attention to it. But every time I used the lens, it was getting more and more stiff.

Then suddenly one day there was a new symptom: the zoom ring got stuck somewhere around 50mm. I could still zoom out to 24, but when zooming in, the ring stopped at 50mm. As a result I didn't use it as much on this trip, but every time I did, the zoom ring got stuck at a different focal length. Yes, very weird. And when I say stuck, I mean really stuck as if something mechanical on the inside of the lens stopped it.

When I got back home, I brought it to Nikon Service Center for repairs. Today it was ready to be picked up again. Obviously, my first question was what was wrong with the lens and what caused it. Their answer: the lens had been dropped or something had hit the lens. Right. I knew that I hadn't dropped the lens, nor that anything had hit it. But they insisted that they could see damage that could only have been caused by some sort of heavy impact. I still don't believe this is what has caused the defect, but what do you do?

They replaced: Guide Roller T=4.99, Rubber Ring, 1st Lens Lead Ring, Lens Hood Fixed Ring Unit. Total costs: 335 Euros! That's roughly the price of a brand new Nikon D3100 body and an extra battery...

Update 28/12: On my trip to Antarctica I met a German photographer who had exactly the same problems with the same lens. He also said that he had not dropped or bumped his lens. What's going on?

Snow monkey image in new Nikon brochure

Nikon has chosen one of Marsel's popular snow monkey images for their new Creative Lighting System brochure. It had been snowing for most of the morning when he took this shot of a little Japanese macaque, but it was not cold enough for the flakes to stay. As a result the fur of this young fellow was covered with what looked like thousands of little diamonds. Marsel used some fill flash to brighten the face and eyes of the macaque and to emphasize the drops of water.

Marsel has recently switched to the new SB-900 and he is looking forward to experimenting with it in Japan next month.

Marsel featured in Nikon ad National Geographic

Nikon's latest ad in National Geographic features one of Marsel's Japanese crane images. In the ad Marsel explains why he chose to shoot with Nikon, and why he still does. The original text is in Dutch, so here's a rough translation:

"I choose Nikon cameras because they are the most comfortable to handle. The ergonomics are truly unsurpassed. At Nikon they understand that nature photographers often have to work in extreme conditions. These Japanese cranes for instance I photographed in Japan at -23ºC. Every time I looked through the viewfinder and breathed, my breath immediately froze onto the camera, resulting in a thick layer of ice. Yet I did not have to change the battery a single time. And in Alaska I photographed brown bears in the pouring rain without any problems. As a professional you have to be able to blindly trust your equipment. I currently shoot with a Nikon D3 and Nikon D3X. I choose the D3 with its unprecedented low-noise sensor for fast action shots and low light situations, and I use the D3X for static subjects and landscapes. I love the flexibility of zoom lenses, and the quality of the Nikon zoom lenses is truly sublime: super sharp and fast. Especially in situations where I have to shoot handheld, Nikon's vibration reduction is highly effective and indispensable."

 

Audio Slideshow on Nikon World

Nikon World published an article with Marsel, in their Winter 2009 issue. Online you can read the article, view his images. But what's more unique: you can hear Marsel explain how he made the images! Watch and hear the audio slideshow, on the website of Nikon USA.